Breakup Recovery, Ex-Reconnection & Relationship Rebuilding Review · Relationship Program
The Ex Factor 2.0 Review (2026): Does Brad Browning's Step-by-Step Breakup Recovery Program Actually Work to Get Your Ex Back — and Keep Them This Time?
We analyzed The Ex Factor 2.0's complete breakup recovery and reconnection system — Brad Browning's step-by-step psychology-based framework for making an ex want you back, the No Contact strategy refinements, the text and conversation scripts, the attraction rebuilding protocol, and the long-term relationship repair system. Here is our complete, honest assessment of whether this widely followed ex-back program delivers on its promises.
By Emma Roberts, Relationship Psychology & Coaching Editor
Updated March 18, 2026
15 min read
■■■■□ 4.3 / 5
Editorial Disclosure: This article contains affiliate links. If you purchase through our links, Nurture Aura may earn a commission at no additional cost to you. Our editorial team operates independently. This review reflects our honest assessment based on program content and available user feedback. Nothing here constitutes professional psychological or relationship advice.
The Ex Factor 2.0 by Brad Browning — a complete step-by-step breakup recovery and ex-reconnection system. Covers No Contact strategy, psychological attraction rebuilding, text and conversation scripting, first date re-establishment, and long-term relationship repair. Available for both men and women with gender-specific versions. Digital delivery with instant access. 60-day money-back guarantee via ClickBank.
Our Verdict
The most systematically structured ex-back program available — The Ex Factor 2.0's step-by-step phase approach, gender-specific versions, and psychological attraction rebuilding framework set it apart from generic post-breakup advice, making it the most practically actionable guide for anyone serious about rekindling a lost relationship
The Ex Factor 2.0 by relationship coach Brad Browning is one of the longest-running and most-followed ex-back programs in the self-help relationship space — and its longevity is earned. While the internet is saturated with generic breakup advice telling people to "work on yourself" and "give them space" without explaining why those things work or how to time them, The Ex Factor 2.0 provides a structured, psychology-grounded system that explains the specific emotional and psychological mechanisms behind post-breakup attraction reconstruction — and then gives a step-by-step roadmap for executing each phase correctly. The program's most important strengths are its systematic phase structure — covering the immediate post-breakup period through No Contact through re-initiation of contact through rebuilding attraction through establishing a new, stronger relationship — and Brad Browning's willingness to be specific rather than vague. He gives actual text message scripts, actual conversation strategies, actual timing guidelines, and actual behavioral frameworks rather than the soft generalities that most relationship advice retreats into when specificity becomes uncomfortable. The version 2.0 update has meaningfully improved the original with new content on social media psychology, updated texting strategies reflecting how digital communication has evolved, and an expanded section on identifying whether a specific ex situation is genuinely recoverable versus a situation where moving forward is the wiser choice. The Ex Factor 2.0's honest limitations: no program can guarantee that a specific ex will return — individual situations vary enormously in their recoverability based on the nature of the breakup, the duration of the relationship, the personalities involved, and the specific reasons for the separation. The program works most reliably in situations involving genuine compatibility and a breakup driven by external circumstances, poor communication, or emotional immaturity rather than fundamental incompatibility. For anyone in a post-breakup situation who wants a structured, psychology-informed approach rather than reactive emotional decision-making, The Ex Factor 2.0 is the most comprehensive and specifically actionable program available.
What We Like
Step-by-step phase structure — no guesswork about what to do next
Gender-specific versions for men and women
Actual text scripts and conversation frameworks — not generic advice
Psychological mechanisms explained — not just "what" but "why"
No Contact protocol refined with precise timing guidelines
Version 2.0 — updated for modern social media and texting era
Covers "should you even try" assessment framework
Brad Browning's established YouTube credibility and following
60-day money-back guarantee via ClickBank
What We Do Not Like
Cannot guarantee any specific ex will return
Less effective when breakup stemmed from fundamental incompatibility
Requires emotional discipline to execute the No Contact phase correctly
Digital-only delivery — no physical materials shipped
Some situations require professional therapy, not a course
Results timeline varies significantly by situation
Program Overview at a Glance
Step-by-Step
Phase System
Clear Roadmap
2 Versions
Men & Women
Gender-Specific
Text Scripts
Included
Ready to Use
Brad Browning
Creator
Certified Coach
Our Ratings Breakdown
Practical Actionability9.3
What Is The Ex Factor 2.0?
The Ex Factor 2.0 is a comprehensive, step-by-step ex-back and relationship rebuilding program created by Brad Browning — a certified relationship coach and one of the most-followed breakup recovery voices on YouTube, with a channel that has accumulated tens of millions of views on breakup psychology content. The program provides a structured, phase-by-phase roadmap for navigating the post-breakup period in the way most likely to restore attraction, reopen communication, and rebuild a stronger, more self-aware relationship with an ex-partner.
The version 2.0 designation reflects a meaningful update to the original Ex Factor program — incorporating new insights on social media psychology and how it affects post-breakup dynamics, updated texting and digital communication strategies appropriate for modern relationship patterns, and a significantly expanded framework for assessing whether a specific situation is genuinely worth pursuing versus a situation where acceptance and forward movement is the more emotionally wise choice. This "should you even try" section — rarely included in ex-back programs that have a commercial incentive to tell everyone their situation is recoverable — is one of The Ex Factor 2.0's most intellectually honest and practically valuable additions.
The program is available in separate versions for men and for women — recognizing that the specific psychological mechanisms, communication approaches, and emotional dynamics of getting an ex back differ meaningfully depending on whether you are a man trying to win back a woman or a woman trying to reconnect with a man. This gender-specificity allows the program to give genuinely tailored advice rather than generic principles that apply equally to everyone and therefore apply optimally to no one.
Format
Digital Multi-Format
The Ex Factor 2.0 is delivered as a complete digital program with instant access after purchase — a core guide covering the full phase system, supporting modules for specific situations (long distance, cheating, social media), ready-to-use text script collections, and bonus materials. All content is accessible from any device immediately after purchase with no waiting period.
Approach
Phase-by-Phase Execution
The program is designed to be followed sequentially through its phase structure rather than cherry-picked for individual techniques. The specific steps of each phase — what to do, what not to do, what to communicate and how, and crucially when to move to the next phase — are laid out with the precision of a strategic plan rather than the vagueness of most relationship advice. Follow the phases in order and resist the temptation to skip ahead.
Timeline
30–90 Days Typical
The full Ex Factor 2.0 process — from immediate post-breakup through No Contact through re-initiation through attraction rebuilding through relationship re-establishment — typically spans 30 to 90 days depending on the specific situation, the length of the original relationship, and the reasons for the breakup. Shorter relationships and less complicated breakups tend toward the 30-day timeline; longer relationships and more complex situations typically require the full 90-day engagement.
The Psychology Behind Why Breakups Are So Difficult to Navigate — And Why Most People Handle Them Wrong
The most important thing The Ex Factor 2.0 provides before any specific technique is an understanding of why the typical post-breakup emotional responses — desperate texting, emotional confrontations, promises to change, attempts to convince — are not just ineffective but actively counterproductive to rekindling attraction. This psychological foundation explains why the program's systematic, counter-intuitive approach works when common-sense responses fail.
The Reactance Effect: When a person ends a relationship, they are exercising psychological freedom — and anything the other person does immediately afterward that attempts to override that choice activates reactance, a powerful psychological response that intensifies the desire to defend and maintain the original decision. Desperate post-breakup communication doesn't feel to the person who ended the relationship like love and devotion — it feels like pressure and control, which paradoxically makes them more certain the breakup was correct, not less. The Ex Factor 2.0's No Contact phase directly addresses reactance: by completely withdrawing rather than pursuing, you remove the pressure that was reinforcing their certainty, allowing the positive memories and genuine feelings to become the dominant emotional content rather than being overwhelmed by discomfort with your pursuit.
The Loss Aversion Mechanism: Human psychology experiences losses as more powerful than equivalent gains — losing something you had feels worse than gaining something of equivalent value feels good. During No Contact, what was taken for granted becomes newly scarce, and the human brain's loss aversion mechanism begins reframing what it had more positively than it did when that thing was readily available. This is not manipulation — it is allowing the psychological reality of loss to do its natural work on the emotions of someone who had become complacent about the relationship's value. The Ex Factor 2.0's timing guidelines for No Contact are specifically calibrated to this loss aversion mechanism — long enough to allow genuine emotional reassessment, not so long that the relationship fades entirely from emotional relevance.
The Attraction Rebuilding Principle: Getting an ex back permanently is not the same challenge as getting them to respond to a text or agree to meet — it requires rebuilding genuine attraction, not just reestablishing contact. The Ex Factor 2.0's distinction between the reconnection phase and the attraction rebuilding phase reflects this reality: the first contact after No Contact is not about making a case for the relationship; it is about reestablishing a positive emotional association with your presence that makes more contact feel desirable. The program's re-entry communication scripts are designed specifically to produce this emotional response rather than reopening the conversation about the breakup.
What's Inside The Ex Factor 2.0 — Module by Module
| Module / Phase | What It Covers |
| Phase 0: Should You Even Try? |
The program's most intellectually honest section — a clear-eyed framework for assessing whether a specific ex situation is genuinely worth pursuing, or whether acceptance and moving forward is the more psychologically sound choice. Covers the specific breakup types and relationship characteristics that predict whether reconnection is realistically achievable, versus the situations where the Ex Factor process is unlikely to produce the desired outcome regardless of perfect execution. This section prevents people from investing emotional resources in objectively unrecoverable situations. |
| Phase 1: The No Contact Protocol |
The foundational and most psychologically powerful phase of the system — a complete protocol for implementing No Contact correctly, including the specific duration guidelines calibrated to relationship length and breakup circumstances, what to do during No Contact to maximize its psychological effect on your ex, how to handle accidental contact situations, and how to avoid the most common No Contact mistakes that neutralize its effectiveness. Brad gives precise guidance on the timing and exceptions that most No Contact advice leaves frustratingly vague. |
| Phase 2: Self-Reinvention During NC |
What to do with the No Contact period beyond simply not contacting your ex — a structured self-improvement framework focused on the specific changes that will be visible to your ex when contact resumes and that address the genuine issues that contributed to the breakup. Covers social media strategy during No Contact, how to position yourself publicly to maximize the impression that reaches your ex's awareness, the psychology of attractive self-improvement versus defensive self-improvement, and how to rebuild the internal confidence that makes re-entry genuinely compelling rather than performed. |
| Phase 3: The First Contact Message |
The single most critical communication in the entire ex-back process — the first message you send after No Contact. Brad covers the specific psychological criteria a first contact message must meet to produce the desired response (curiosity and positive emotional engagement rather than wariness or obligation), provides multiple template frameworks adaptable to different situations and relationship lengths, and gives explicit guidance on what to never say in first contact — the specific phrases and approaches that consistently produce negative or non-responses regardless of the quality of everything that preceded them. |
| Phase 4: Rebuilding Emotional Attraction |
The most sustained and nuanced phase — the conversation and interaction framework for rebuilding genuine emotional attraction over a series of communications rather than attempting to rush toward relationship reestablishment before attraction is genuinely rebuilt. Covers the specific conversation patterns that consistently produce increasing engagement, the emotional tone and content that reactivates positive relationship memories, how to navigate references to the breakup when they arise, and the specific signals that indicate readiness to suggest an in-person meeting. |
| Phase 5: The First Date Back |
A complete guide to the first in-person meeting after the breakup period — covering venue selection psychology, how to frame and initiate the invitation, what to discuss and critically what not to discuss during the meeting, the physical and emotional signals to watch for that indicate successful attraction rebuilding, and how to end the meeting in a way that makes a second meeting feel natural and desirable rather than uncertain. The first date back is a distinct psychological event from a first date with someone new and requires specific strategic awareness that generic dating advice fails to provide. |
| Phase 6: Relationship 2.0 — Making It Last |
The section most ex-back programs ignore entirely but that Brad Browning rightly identifies as the most important for long-term success: how to build a genuinely different and better relationship than the one that ended, rather than simply restoring the same dynamic that produced the original breakup. Covers the specific structural and communication changes required to prevent the relationship from cycling back to the same problems, how to address the original breakup causes in ways that feel natural rather than forced, and the relationship habits that sustain genuine long-term attraction rather than requiring constant maintenance effort. |
| Text & Conversation Scripts |
A complete collection of ready-to-use text message templates and conversation frameworks for every phase of the ex-back process — from first contact through attraction rebuilding through date invitations through addressing difficult conversations. Adapted for both men and women, for different breakup circumstances, and for varying levels of post-breakup communication history. These scripts provide the specific language that removes the paralysis of not knowing what to say while explaining the psychological reasoning behind each approach so they can be adapted rather than merely copied. |
"The Ex Factor 2.0 does what almost no other breakup recovery program is willing to do — it tells you honestly which situations are worth pursuing and which aren't, then gives a genuinely specific roadmap for the ones that are."
Nurture Aura Editorial Assessment, March 2026
What The Ex Factor 2.0 Claims to Do — And What's Realistic
Benefit 01
Stops the Emotional Spiral That Kills Reconnection
The single most valuable immediate benefit of The Ex Factor 2.0 is not a technique — it is a framework that stops the desperate, reactive post-breakup behaviors that are actively destroying any chance of reconnection. Understanding why No Contact works psychologically, why begging and pleading produce the opposite of their intended effect, and why space is actually the most powerful tool available transforms a person's post-breakup behavior from emotional reaction to strategic awareness. This shift alone — made within the first days of reading the program — prevents the most common and damaging post-breakup mistakes.
Benefit 02
Creates Genuine Renewed Attraction in Your Ex
The Ex Factor 2.0's attraction rebuilding phase produces something qualitatively more durable than getting an ex to respond to texts or agree to meet — it systematically recreates the genuine emotional attraction that was present at the beginning of the relationship. This rebuilt attraction is not manufactured through tricks but through strategically timed positive interactions that reactivate the authentic emotional memories and feelings that the breakup temporarily buried under negative experience. The result is an ex who reaches out and pursues reconnection from their own genuine desire rather than from obligation or pity.
Benefit 03
Provides a Clear Action Plan — Eliminating Post-Breakup Paralysis
One of the most debilitating aspects of a breakup is not knowing what to do — every instinct pulls in contradictory directions, and the absence of a clear plan produces either paralysis or impulsive actions that worsen the situation. The Ex Factor 2.0's phase structure eliminates this ambiguity entirely: at every point in the process, there is a clearly defined next action, a specific timing guideline, and an explicit framework for assessing whether the current phase is complete. This clarity is practically invaluable during an emotionally turbulent period when clear-headed strategic thinking is most difficult.
Benefit 04
Teaches You What Actually Ended the Relationship
The Ex Factor 2.0's self-reinvention phase and Relationship 2.0 section require honest identification of the specific dynamics, communication patterns, and behavioral tendencies that contributed to the original breakup. This honest assessment — which Brad Browning guides through specific questions and reflection frameworks — produces genuine self-awareness that improves your attractiveness during the reconnection process and prevents the relationship from cycling back to the same problems if reconnection is achieved. The program produces personal growth as a byproduct of its reconnection focus, not as a consolation prize if the ex doesn't return.
Benefit 05
Navigates Social Media and Digital Communication Correctly
The version 2.0 update's expanded social media and digital communication content addresses one of the most practically significant challenges of modern post-breakup situations — how to manage your social media presence, how your ex's social media activity should be interpreted, how to avoid the most damaging social media mistakes, and how digital communication has changed the dynamics of No Contact and re-entry communication since the original program was released. This content is absent from programs that predate the smartphone era and is one of the clearest practical upgrades of the 2.0 version.
Benefit 06
Builds a Better Relationship the Second Time
The Ex Factor 2.0's most underappreciated benefit is its explicit focus on building a genuinely different relationship if reconnection is achieved — rather than simply restoring the relationship that broke. The Relationship 2.0 framework gives specific communication habits, relationship structure changes, and dynamic shifts that address the root causes of the original breakup and create conditions for sustained, genuine attraction rather than the same slow erosion that produced the first breakup. Getting an ex back is meaningless if the same relationship dynamics eventually produce another breakup — this section ensures the second relationship is structurally different from the first.
Is Your Situation Recoverable? Browning's Assessment Framework
One of The Ex Factor 2.0's most valuable and honest contributions to the ex-back genre is its explicit framework for assessing whether a specific situation is genuinely worth pursuing through the full program. Most ex-back programs have a commercial incentive to tell everyone their situation is recoverable — Brad Browning takes a different approach, providing clear criteria that help people make an informed decision about whether to invest emotional energy in reconnection or redirect that energy toward moving forward.
Situations most likely to produce successful reconnection: Breakups driven by external stressors (career pressure, family crises, geographic distance) rather than relationship-internal issues. Relationships of meaningful duration — typically 6 months or longer — where genuine emotional bonding occurred. Situations where the breakup was driven by miscommunication, emotional immaturity, or temporary circumstance rather than long-standing incompatibility. Exes who have expressed ambivalence about the breakup or who have maintained some degree of contact. Situations where the dumped party has undergone genuine and visible personal growth rather than simply wanting the relationship restored exactly as it was.
Situations where moving forward is the wiser choice: Relationships that involved abuse, manipulation, or chronic disrespect — reconnection in these situations risks repeating harmful dynamics regardless of how well the ex-back process is executed. Relationships that ended because the two people genuinely wanted incompatible things from life — different values, different life directions, or irreconcilable expectations about commitment, family, or lifestyle. Situations where the ex has clearly, consistently communicated that their feelings have fully changed and they have moved on. Long-distance situations without any realistic path to geographic resolution. Browning's willingness to acknowledge these situations is one of the program's most intellectually honest and practically valuable contributions.
Bonus Programs Included With Purchase
Bonus 01
The Ex Factor Quick-Start Guide
A condensed action guide for people who want to start implementing the most critical steps immediately — covering the specific do's and don'ts for the first 48 hours after a breakup, which are often the most damaging period for long-term reconnection prospects. For people who discover the program in the immediate aftermath of a breakup, this quick-start guide prevents the most common and irreversible first-response mistakes before they've had time to read the full program.
Bonus 02
Text Message Compendium
An expanded collection of text message templates and frameworks covering situations beyond the core program's primary scenarios — including long-distance reconnection, situations involving third parties, reconnection after extended periods of no contact, and specific emotional trigger situations. Each template is accompanied by an explanation of its psychological rationale, allowing adaptation to individual situations rather than requiring verbatim copying.
Bonus 03
The Forgiveness Formula
A guide to navigating the specific emotional and psychological complexity of situations involving infidelity — both for people trying to reconnect after their partner cheated and for people trying to reconnect after their own infidelity was the cause of the breakup. This specialized module covers the distinct psychological dynamics of post-infidelity reconnection and the specific trust-rebuilding framework required for a second relationship to be viable after a betrayal rupture.
Current Offer
The Ex Factor 2.0 — Complete Program + All Bonuses
Instant digital access to the full phase system, gender-specific version, text script compendium, and all bonus guides. 60-day money-back guarantee through ClickBank. Official site only.
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Affiliate link — we may earn a commission at no extra cost to you. Refunds via ClickBank's portal at clkbank.com.
About Brad Browning
Brad Browning is a certified relationship coach and breakup recovery specialist whose YouTube channel on relationship psychology has accumulated tens of millions of views — making him one of the most widely followed voices in the online breakup recovery space. His credibility is built not through celebrity or institutional affiliation but through the volume and consistency of practically useful content he has produced over many years, and through the demonstrable fact that his approach — rooted in specific psychological mechanisms rather than generic advice — resonates with the real experiences of people in real post-breakup situations.
Browning's coaching practice focuses specifically on the post-breakup reconnection scenario — a narrow enough focus that he has developed genuine depth of expertise in the specific psychological dynamics at play rather than the breadth-over-depth approach of general relationship coaches. The Ex Factor 2.0 represents his most comprehensive distillation of the patterns he has observed across thousands of coaching clients and the evolutionary psychology, attachment theory, and behavioral psychology research that explains why those patterns consistently produce the outcomes they do.
Browning is notable among relationship program creators for his willingness to be specific — to give actual scripts, actual timing guidelines, and honest assessments of which situations are genuinely recoverable — rather than retreating into the comfortable vagueness that protects generic relationship advice from criticism but also prevents it from being genuinely useful. This specificity is both his greatest strength and the quality that most distinguishes The Ex Factor 2.0 from competing ex-back programs.
Realistic Results: What Users Report
Immediately — The Clarity Shift: The most universally reported immediate benefit of The Ex Factor 2.0 is psychological clarity — the replacement of the desperate, anxious, impulsive post-breakup mental state with a coherent framework that makes both the situation and the appropriate response intelligible. This clarity shift alone produces measurable changes in behavior — less desperate texting, less social media monitoring, more productive use of the No Contact period — that improve both the person's emotional state and their objective prospects for reconnection.
During No Contact — The Personal Transformation: Users who follow the self-reinvention guidance during the No Contact period consistently report that the period produces genuine personal growth that makes them objectively more attractive — not just to their ex but in their lives generally. The focused work on identity, confidence, and the specific areas where personal development was needed produces visible changes that their ex encounters when contact is eventually reestablished, validating the reconnection impulse with evidence of genuine change rather than promises of change.
At Reconnection — Shifted Dynamics: The most striking consistently reported outcome is that when contact is reestablished after proper No Contact, the dynamic has shifted — the ex who ended the relationship is often the one pursuing re-engagement, reaching out first, or responding with a warmth and enthusiasm that was absent at the breakup. This dynamic shift is the psychological evidence that the reactance and loss aversion mechanisms have done their work during the No Contact period, and that the person who purchased The Ex Factor 2.0 has allowed the psychological processes to unfold rather than interrupting them with desperate contact.
Frequently Asked Questions
How long should No Contact last?
The Ex Factor 2.0 provides specific No Contact duration guidelines calibrated to the relationship's length and the nature of the breakup, rather than the one-size-fits-all "30 days" that most generic advice prescribes. For shorter relationships of less than six months, Brad's guidelines typically suggest a shorter No Contact period; for longer relationships and more complex breakup circumstances, the recommended period extends further. The program also covers specific situations where No Contact requires modification — when children are shared, when professional contact is unavoidable, or when the living situation creates unavoidable interaction. The specific numbers are part of the program content — the key principle is that the duration must be sufficient to allow genuine psychological reassessment without being so long that emotional memory fades entirely.
Does The Ex Factor 2.0 work if my ex is already seeing someone new?
The Ex Factor 2.0 has a dedicated section on what Browning calls "rebound relationships" — the new relationships that often begin shortly after a breakup and that are driven more by the psychological desire to fill an emotional void than by genuine new attraction. Rebound relationships have a statistically high failure rate, and Browning's framework explains why they typically end within weeks to a few months and what to do during this period. The program's guidance is to continue the No Contact protocol during a rebound relationship, maintain your self-improvement, and re-engage after the rebound's natural conclusion. Attempting to compete directly with or undermine a rebound relationship typically produces the opposite of the desired outcome.
What if my ex breaks No Contact and reaches out to me during the period?
The Ex Factor 2.0 covers this scenario specifically — it is more common than people expect and requires a specific strategic response rather than either complete silence or full enthusiastic response. Brad's guidance involves a brief, warm but not overly eager response that reestablishes positive emotional tone without immediately reopening the relationship conversation or expressing desperation for reconnection. The specific response framework for different types of ex-initiated contact during No Contact — from casual social media interaction through a direct "I miss you" message — is covered in the program's No Contact module as one of the most practically important situations to prepare for.
Is The Ex Factor 2.0 different for men versus women?
Yes — and the gender-specific versions are one of the program's most practically important features. The psychological mechanisms involved in winning back a female ex differ meaningfully from those involved in winning back a male ex — women and men respond to different emotional triggers, are attracted back through different behavioral signals, and have different psychological reactions to No Contact and re-initiation of contact. The female version focuses significantly on re-establishing emotional safety and demonstrating personal growth; the male version places greater emphasis on re-establishing attraction and demonstrating confident independence. Purchasing the correct gender-specific version is important for getting the full value of the program's tailored guidance.
What if we were together for only a few months — is it still worth trying?
Shorter relationship duration does make the reconnection challenge different — there is less shared emotional history to activate through loss aversion, and the attachment bonds are typically less deeply formed. The Ex Factor 2.0's Phase 0 assessment framework addresses relationship duration as one of the key variables in evaluating whether reconnection is worth pursuing. For relationships of 3 to 6 months, Browning's guidance is that reconnection is possible but requires stronger evidence of genuine attraction and compatibility at the reconnection phase — the No Contact and self-reinvention phases become even more important because the window of emotional availability is narrower. For relationships of less than 3 months, Browning is typically honest that reconnection effort is less warranted than focusing energy forward.
What is the refund process for The Ex Factor 2.0?
The Ex Factor 2.0 offers a 60-day money-back guarantee from the date of purchase. To request a refund, contact the vendor's customer support team using the contact information provided in your order confirmation, or use ClickBank's self-service refund portal at clkbank.com. The guarantee is no-questions-asked within the 60-day window. Refunds are typically processed within a few business days of approval. Full guarantee eligibility requires purchase through the official website only — third-party resellers do not qualify for the guarantee.